Yooji Chae

An AI virtual assistant designed to enhance the lives of seniors by streamlining the raffle system and minimizing time wasted waiting in lines at the Korean senior community center.

Koreatown seniors face significant challenges, including poverty, social isolation, and limited access to green spaces. The Koreatown Senior and Community Center provides a vital lifeline through free classes and lunches, but its first-come-first-serve registration system causes inefficiencies. Seniors often arrive hours early to secure spots in classes or to pick up meals, leading to excessive waiting times.

The inefficiencies in the Koreatown Senior and Community Center’s registration and lunch distribution processes stem from limited accessibility and a lack of streamlined communication. The first-come-first-serve system requires seniors to invest significant time and physical effort, compounding the challenges they already face due to poverty, social isolation, and limited mobility. Additionally, many seniors avoid using online services due to a lack of familiarity with technology, further hindering their ability to access the center’s valuable offerings efficiently.

The solution would be in leveraging the capabilities of an AI assistant to streamline and simplify the registration process for classes and free lunch services. By minimizing the complexities and frustrations associated with navigating the website, the AI assistant can ensure a more user-friendly experience, enabling seniors to access these essential services with ease.